Privacy Policy

Who We Are & Contact

Gold Tass Tea House operates this site and provides hospitality and tea-related services through our online platform.

Contact: info@goldtass.life

Address: Porto Arabia Boardwalk, Unit B12, The Pearl - Porto Arabia, Doha, Doha Municipality, Qatar.

Information We Collect

We collect information you provide directly and information collected automatically when you interact with our site.

• Account and contact data: name, email address, phone number when you make bookings, sign up for updates, or contact us.
• Transaction and reservation data: booking dates, order details, payment confirmations. Payment card details are not stored by our site when processed by third-party payment processors.
• Communications: messages when you contact us for support, feedback, or inquiries.
• Usage data: device, browser, IP address, pages visited, and interactions collected through cookies and similar technologies.
• Marketing data: preferences and consent choices for receiving promotional messages.

How We Use Your Information

• To provide, operate, and maintain our services, bookings, and communications.
• To process reservations, payments, and to fulfill orders or requests.
• To respond to inquiries, provide customer support, and send account-related notices.
• To send marketing and promotional messages where you have given consent; you may opt out at any time.
• To analyze usage, maintain security, prevent fraud, and improve our site and services.
• To comply with legal obligations and to enforce our policies and terms of service.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site usage. Cookies may be set by us or by third-party services such as analytics and advertising providers.

You may control cookie preferences through your browser settings or via any preference tools we provide. Disabling certain cookies may affect the functionality of our site.

Third Parties and Sharing

We may share personal information with third parties in limited circumstances, including:

• Service providers who perform services on our behalf (payment processors, hosting, analytics, reservation systems).
• When required by law, regulation, or legal process, or to respond to lawful requests by public authorities.
• To protect the rights, property, or safety of Gold Tass Tea House, our customers, or others.
• In connection with a merger, acquisition, restructuring, sale of assets, or bankruptcy, subject to appropriate confidentiality and notice where required.

International Transfers

Information collected may be stored and processed in locations outside your country. When information is transferred internationally, we take steps to protect your privacy consistent with applicable law.

Data Retention

We retain personal information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing activities. You may also have the right to data portability and to withdraw consent where processing is based on consent.

To exercise your rights, contact us at info@goldtass.life. We will respond in accordance with applicable law. Verification of identity may be required.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information.

Children

Our services are not intended for children under the age of 13 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us to request removal.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. When material changes occur, we will provide notice through our site or other means. Continued use of our site after changes constitute acceptance of the updated policy.